A16

Refund & Financial Responsibility Agreement (A16)

In Your Hand, Inc.

Refund & Financial Responsibility Agreement (A16)

This Agreement applies to individual project owners / fundraisers and outlines refund responsibility, documentation obligations, and financial accountability.

Code: A16Version: v1.0.0Effective: 15 December, 2025Jurisdiction: State of New York, United States

Quick note

Acceptance happens inside the verification flow via checkbox confirmation and typed full name. This page is provided for review and printing.

1. Purpose of This Agreement

This Agreement is between In Your Hand, Inc. (“IYH”) and the Individual Project Owner (“Project Owner”).

It outlines the Project Owner’s financial obligations related to donation refunds, misallocated or misused funds, compliance failures, documentation requirements, and fund tracking/accountability.

By opening a project, the Project Owner accepts full financial responsibility for the funds received.

2. Refund Policy Overview

2.1 Pre-Disbursement

Donors may request full or partial refunds.
IYH may issue refunds without Project Owner approval.
No financial burden is placed on the Project Owner at this stage.

2.2 Post-Disbursement

After funds are disbursed to the Project Owner, refunds may still be required in exceptional situations (including fraud, error, donor complaint, or compliance failure).

The Project Owner becomes financially responsible for repaying refunded amounts.
IYH may deduct future disbursements to recover refunded funds.
If insufficient funds exist, the Project Owner must repay the balance personally.

3. Conditions That May Trigger Refunds

Refunds may be issued if:

Donor accidentally donates (wrong amount, duplicate donation).
Donor claims unauthorized use of credit card.
Project Owner fails to complete the project.
Inconsistency or red flags are detected.
Project Owner violates compliance rules.
Misuse, misallocation, or non-completion of the project is confirmed.
Project Owner submits false or incomplete documentation.

4. Project Owner’s Financial Responsibilities

The Project Owner agrees to:

✓Maintain accurate financial records.
✓Use funds exclusively for approved project purposes.
✓Provide full evidence of expenditures.
✓Return funds upon request if misuse or failure is determined.
✓Accept liability for losses caused by negligence or misconduct.

5. Documentation Requirements

The Project Owner must upload:

Invoices
Receipts
Beneficiary distribution lists
Delivery photos/videos
Proof of purchase
Proof of service completion

Failure to provide documentation may result in:

Withheld disbursements
Refund obligations
Suspension of the project
Account termination

6. Inappropriate Use of Funds

The Project Owner agrees that funds may NOT be used for:

Personal expenses (rent, bills, transport unrelated to project)
Debt repayment
Private gifts
Unapproved activities
Commercial ventures
Religious or political campaigns

Unauthorized use constitutes fund misuse and triggers refund liability.

7. Fraud, Misuse, and Misrepresentation

If the Project Owner:

Submits false information
Falsifies invoices or reports
Misleads donors
Misallocates or diverts funds
Stages photos or manipulates evidence

Then:

All project funds may be recalled
Full refund obligations will apply
The account may be terminated
Authorities may be notified

8. Chargebacks & Disputes

If donors initiate a chargeback, the Project Owner acknowledges:

IYH may be required to refund the bank/processor.
The Project Owner must reimburse IYH if funds were already disbursed.
Excessive chargebacks may trigger project closure.

9. In Your Hand’s Rights

IYH reserves the right to:

Freeze funds
Delay or stop disbursements
Recover refunded or misused funds
Suspend accounts
Conduct financial audits
Request additional documentation
Notify law enforcement in cases of fraud

10. Limitation of Liability

The Project Owner acknowledges that:

IYH is NOT liable for the Project Owner’s misconduct.
IYH is NOT financially responsible for poor execution of the project.
IYH is NOT responsible for external events (vendor failure, supply delays, field issues).
The Project Owner assumes full responsibility for their project and actions.

11. Personal Liability Declaration

The Project Owner understands and agrees:

✓They are personally financially liable for funds misused.
✓They are responsible for reimbursing refunded amounts after disbursement.
✓They may face civil or criminal action if fraud is committed.

12. Term of Agreement

This Agreement remains in effect:

For the duration of the project
Until all funds are accounted for
Until all refunds and obligations are resolved

13. Declaration of Truthfulness

The Project Owner certifies that:

✓All statements made are truthful.
✓They fully understand financial responsibilities.
✓They accept all refund-related obligations.
✓They will comply with monitoring and verification requirements.

14. Signatures

Project Owner

Name: ____________________________
Signature: ________________________
Date: _____________________________

In Your Hand, Inc. (optional)

Authorized Officer: ________________
Date: _____________________________

Electronic acceptance

In the verification flow, acceptance is captured via checkbox confirmation, typed full name, and a timestamp stored in platform records.

Go to Verification